Title: Job Description: Receptionist – Chandigarh University

Introduction

Chandigarh University, a leading educational institution in India, is seeking a skilled Receptionist to join our dynamic team. As a Receptionist, you will be the first point of contact for visitors and guests, providing exceptional customer service and creating a positive and welcoming atmosphere. This is an exciting opportunity for an individual with excellent communication and organizational skills to contribute to the success of a prestigious university.

Responsibilities

• Greet and welcome visitors, students, and staff to the university with a friendly and professional demeanor.
• Answer and direct incoming calls efficiently, ensuring accurate communication of messages to the appropriate recipients.
• Address inquiries related to the university’s programs, campus facilities, events, and general information, providing accurate and up-to-date information.
• Assist with the registration process for new students, ensuring all required documents and information are obtained accurately.
• Coordinate appointments and meetings by managing calendars and scheduling rooms, ensuring all logistics are organized.
• Manage the distribution of incoming and outgoing mail and ensure its timely delivery to the respective departments.
• Maintain a presentable reception area, ensuring it is clean, well-organized, and adequately stocked with relevant materials.
• Manage and coordinate the issuance of visitor badges, ensuring all necessary security protocols are followed.
• Provide administrative support to various departments as requested, including typing, data entry, and filing.
• Collaborate with other staff members to ensure effective communication and coordination across departments.

Requirements

• A minimum of a Bachelor’s degree in any discipline is required.
• Proven experience as a Receptionist or in a similar customer service role is preferred.
• Excellent verbal and written communication skills, with fluency in English and Hindi languages.
• Polite, professional, and friendly demeanor with exceptional customer service skills.
• Strong organizational and multitasking abilities, with the ability to prioritize tasks effectively.
• Proficiency in MS Office Suite, including Word, Excel, and Outlook.
• Strong interpersonal skills, with the ability to work effectively with individuals at all levels.
• Ability to handle confidential and sensitive information with utmost discretion.
• Familiarity with office equipment, such as copiers, printers, and telephone systems.
• Knowledge of university programs, courses, and campus facilities will be an added advantage