Role Overview:

• Sales Trainer works closely with the new associates and creates a new learning experience and prepare them with good sales skills

Key Responsibilities:

• Conducting Induction Training Sessions for New Employees FLS (Front Line Sales)
• Experience in conducting various training sessions for enhancing the performance and quality of service
• Proficient in managing & leading teams for running successful process operations & experience of implementing procedures, service standards for business excellence.
• Training all match-making verticals agents of Matrimony.com.
• Supporting sales team for corporate presentation to generation Leads.
• Joining with FLS for closing sales calls
• Attending Quality calibration sessions to focus on Business enhancement.
• Conducting Refresher training sessions for existing employees
• Conducting FLM training sessions Quarterly
• Conducting cross functional training sessions throughout the verticals.

Skill and Competencies required:

• Business Knowledge Process Knowledge
• Product Knowledge
• Customer Orientation
• Very good communication Skills
• Kannada Speaking Mandatory

Behavioral

• Values Integrity / Honesty / Respect
• Communication – Oral & Written skills / Listening
• Executive Presence
• Business / Telephone Etiquette
• Influencing Skills
• Empathy
• Self-driven / Initiative
• Ability to manage stress
• Willingness to learn