Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Commerce/Business Travel Percentage : 50 – 75%Career level professional individual contributor role. Experienced, fully qualified professional with a full understanding of their area of expertise.
Works independently on problems of diverse scope. 3 to 4 years of Project management experience – primarily knowledge of call center setup, overall experience 6 to 8 years. Should have knowledge of Front Office and
Back office setup. Knowledge of IVR, Ticketing system, Case management. Aware of CRM application setup, CTI.
Should have knowledge of Avaya, Nice. willing to work in US night shifts – starts at 4pm or 5pm goes till 3am. May require weekend working due to
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Sourcing ModelRecruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass
This employer is a corporate member of myGwork – LGBTQ+ professionals, the business community for LGBTQ+ professionals, students, inclusive employers & anyone who believes in workplace equality.
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