Job Description: Front Office Executive at Shemford Futuristic School, Gurugram

Location: Malibu Towne, Sector 47, Gurgaon

Salary Package: 2-3 Lakh (Per annum)

Position: Front Office Executive & Admin

Overview:

Shemford Futuristic School, a renowned educational institution known for its commitment to academic excellence and holistic development, is seeking a dedicated and friendly individual to join our team as a Front Office Executive. As the first point of contact for parents, students, and visitors, the Front Office Executive plays a crucial role in creating a positive and welcoming environment. The primary responsibility of this role is to efficiently manage the front desk operations, handle inquiries, provide administrative support, and ensure smooth day-to-day functioning of the school’s front office.

Responsibilities:

1. Reception and Greeting:

• Welcome parents, students, staff, and visitors with a warm and friendly demeanor.
• Answer telephone calls promptly and professionally, directing calls to the appropriate personnel or department.

1. Inquiry Handling:

• Address inquiries from parents and visitors regarding school programs, admission procedures, fees, and other relevant information.
• Provide accurate and up-to-date information to promote a positive image of the school.

1. Student Attendance Management:

• Maintain accurate records of student attendance and communicate attendance-related matters to parents and teachers.
• Monitor and follow the school’s attendance policy diligently.

1. Administrative Support:

• Assist in various administrative tasks, including filing, data entry, photocopying, and document management.
• Support the administrative team with tasks as assigned.

1. Coordination:

• Coordinate appointments and meetings for school staff and management as required.
• Ensure meeting rooms and facilities are well-prepared for scheduled meetings.

1. Visitor Management:

• Register and track the entry and exit of visitors and maintain visitor logs.
• Enforce security procedures to ensure the safety of students and staff.

1. Mail and Courier Handling:

• Receive and distribute incoming mail and packages promptly.
• Prepare outgoing mail and courier shipments as needed.

1. Supplies Management:

• Monitor and maintain office supplies, ensuring availability for daily operations.
• Coordinate with the procurement team for restocking supplies as required.

1. Admissions Support:

• Assist the admissions team in handling inquiries, guiding prospective parents through the admissions process, and maintaining admission-related records.

Requirements:

• Proven experience in front office operations, customer service, or a similar role.
• Excellent communication and interpersonal skills with a friendly and approachable demeanor.
• Proficient in using basic office software (e.g., Microsoft Office Suite).
• Strong organizational and multitasking abilities to manage various tasks efficiently.
• Problem-solving skills to handle inquiries and requests effectively.
• Attention to detail and a high level of accuracy in data entry and record-keeping.