About Us:
Faxtor empowers schools by providing cutting-edge School ERP solutions and App White Labelling services. These invaluable tools serve as the foundation upon which educators can build a more efficient, technologically-driven learning environment.
Our comprehensive web portal and mobile apps have become instrumental in reshaping how schools interact with parents. As we continue to grow, we are looking for you to join our team and help deliver app white labelling solutions that go beyond the education industry.
Job Description:
Product Specialist will be a central dedicated product POC for all the accounts. Their main KRA would be to drive on-time setups, on-time activations, getting customers to meaningful usage as well as be product problem solvers to guide customers through their product journey.
This will ensure that the customer has a dedicated person in the Head Office who is understanding their requirements and solving them, by working closely with our product team.
Product Specialists will be a part of the Customer Success team. This individual should be highly motivated, fluent in English and Hindi, and open to travel. He/She will play a pivotal role in managing end-to-end tasks for key clients, resolve all queries through our CRM, and contribute to our continued growth in the dynamic world of app development.
Key Responsibilities:
Must have:
presentations (online and offline).
Good to have:
Why Join Us:
Why Wait?
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