A Client of Teamlease
Required Qualifications
• Bachelor’s preferred; Associate’s or relevant certification with equivalent experience required.
• Minimum experience of 2 years as a multi-specialty QDS, Quality Controller or Quality Auditor in healthcare documentation industry.
• Knowledge of error grading per AHDI, quality principles and its applications.
• Demonstrated excellence in quality delivery with attention to detail.
• Excellent English professional writing skills including advanced proficiency in grammar and spelling.
• Excellent listening skills and ability to understand diverse accents and dialects with proficiency in medical terminology.
• For home-based employees, ability to work in a secure and private location on a personal computer with a reliable high-speed internet connection and one that can run security software to ensure safe handling of health information.
• Ability to work during regular business hours and outside of regular business hours as needed to meet customer deadlines.
• Ability to work under pressure and limit distractions to consistently meet deadlines.
• Outstanding interpersonal skills and ability to work collaboratively in a team and adapt to change.
• Should be credible, self-driven, result-oriented with positive outlook, team player and empathic communicator.
• Heavy aptitude in the DAX Studio platform
Preferred Qualifications
• Experience with Office 365 and cloud-based productivity tools.
• Proficiency in AHDI Book of Style standards and other documentation standards as applicable in healthcare industry.
• Familiarity with Electronic Health Records and ability to navigate through some of the most common EHRs like Epic, Allscripts etc.
• Familiarity with coding and billing aspects of medical document.
Duties and Responsibilities
• Ability to operate in multiple modes (as needed): Perform first level scribing, Quality assurance checks on live work, Copy/Pasting into EMR.
• May operate on providers that are new to the system, ability to quickly pivot with instructions during the first several weeks that a provider is going live.
• Assess and score charts of Quality Documentation Specialists to ensure adherence to quality standards.
• Coordinates internally on error grading standards and directives to ensure feedback is given to the highest quality standards.
• Review providers specifications and highlight inconsistencies or lack of information.
• Provide advisory on alarming trends noted in category of errors and/or quality issues specific to client or quality documentation specialists.
• Provides advisory and education to the Quality Documentation Specialists through comments and feedback program as part of improvement strategy
