Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Specialist, ImplementationOverview
• The CIS Customer Testing Team tests MasterCard products and services with external customers enabling electronic payments globally
• The role ensures customers are systemically synchronized with MasterCard specifications and requirements through comprehensive testing and validation
• Provides the ability for customers to test new MasterCard Release code and accommodates testing whenever customers make changes on their systems
• Do you enjoy learning new technology?
• Do you like working with customers toward a common goal?
Role
• Act as central point of contact for customers and MasterCard customer representatives throughout processing implementation projects’ end-to-end execution
• Provide testing support to MasterCard customers for all products and services with a strong focus on MasterCard’s emerging products and technologies
• Handle multiple key customer processing implementation projects in parallel, including key implementations (key customers, key markets, key services / products)
• Define, create, maintain and document standard and non-standard customer testing processes and procedures
• Provide training to CIS organization, other MasterCard organizations and the customer
All About You
• Bachelor’s degree in Information Technology, Computer Science, Exact Sciences, Business or equivalent work experience
• Information Technology systems knowledge, with understanding of network topology, and project management experience
• Strong verbal and written communication skills with ability to leverage these skills in a teaching environment
• Payment transaction processing and industry business principles knowledge, a plus
• Ability to multi-task covering multiple projects

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.