Role- Zonal Trainer

Job Summary

Role: AM Training

Qualification: Any PG/ MBA required

Eligibility: Must have experience into NBFC, particularly Microfinance

Experience: Minimum 2 years

Locations: Jharkhand and Haryana (Flexible in Travelling)
Travel: 70%, within 15 branches of the company

Roles and Responsibilities

• Take complete ownership of all learning and developmental interventions facilitated in the allocated region.
• Support in the creation of training content on all concepts related to rural finance and financial products.
• To design learning material, quizzes and certification programs for staff
• Maintain training Data (both hard & soft copy) for respective Regional Training Programs and per employee coverage.
• To work closely with the Regional Heads for content creation, delivery and continuous assessment of training needs.
• Interact with the leadership to understand training needs and gaps in existing content
• Measuring training effectiveness using various tools and techniques and improve the quality of training content and delivery constantly
• Liaison with Product, process and technology teams to create simple and effective training content
• To proactively understand process gaps from audit reports and other transactional data and train staff to improve process efficiency
• Interact with Regional Heads to obtain feedback on the training content and delivery and improve the same on a continuous basis
• To identify various ways in which employees can be developed and productivity can be enhanced in addition to conventional methods of class room training.

Desired skills

• Smart and efficient Microfinance training expert with solid understanding of the business.
• Excellent interpersonal and communication skills.
• Excellent presentation skills.
• Ability to design and implement effective training and development programs.