Job Description:
The Assistant Training Manager in the hospitality industry plays a crucial role in ensuring the staff is well-prepared to deliver exceptional service and maintain high standards.
Candidate has to travel to different hotels of the zone.
Candidate must be hotel Management background with relevant Experienced & worked in branded chain.
Key Responsibilities:
Training Program Development: Collaborate with the Training Manager to design, update, and implement training programs tailored to the specific needs of the hospitality establishment.
Training Delivery:
Conduct training sessions for employees, both new hires and existing staff, to enhance their skills and knowledge in areas such as customer service, safety protocols, and job-specific tasks.
Assessment and Feedback:
Evaluate the effectiveness of training programs through assessments, feedback, and performance metrics, and make necessary adjustments for continuous improvement.
Documentation:
Maintain accurate records of training activities, attendance, and employee progress, ensuring compliance with company policies and industry regulations.
Resource Management:
Assist in the procurement and management of training materials, resources, and external trainers when needed.
On boarding:
Assist with the onboarding process for new hires, ensuring they are properly introduced to company culture, policies, and job expectations.
Skills Development:
Identify skill gaps and work with employees to develop individualized training plans to enhance their capabilities and career growth.
Key Skills:
Communication:
Excellent verbal and written communication skills to effectively convey training content and provide feedback to employees.
Hospitality Expertise:
Strong understanding of the hospitality industry, including guest service standards and safety protocols.
Organizational Skills:
Ability to manage training schedules, resources, and documentation efficiently.
Instructional Design:
Proficiency in designing and delivering engaging and effective training materials and modules.
Adaptability:
Flexibility to adapt training methods and content to meet the evolving needs of the organization.
Attention to Detail:
Ensure accuracy in training records and compliance with industry regulations.
Teamwork:
Collaborate with the Training Manager, HR department, and department heads to align training programs with organizational goals.
Leadership:
Exhibit leadership qualities to motivate and inspire employees to excel in their roles
Interested candidates can apply at [email protected]
Contact Person
Sayed Fizza
OASIS
Email Id – [email protected]
Website – https://oasishrconsultant.com/
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