Job Description:

The Assistant Training Manager in the hospitality industry plays a crucial role in ensuring the staff is well-prepared to deliver exceptional service and maintain high standards.

Candidate has to travel to different hotels of the zone.

Candidate must be hotel Management background with relevant Experienced & worked in branded chain.

Key Responsibilities:

Training Program Development: Collaborate with the Training Manager to design, update, and implement training programs tailored to the specific needs of the hospitality establishment.

Training Delivery:

Conduct training sessions for employees, both new hires and existing staff, to enhance their skills and knowledge in areas such as customer service, safety protocols, and job-specific tasks.

Assessment and Feedback:

Evaluate the effectiveness of training programs through assessments, feedback, and performance metrics, and make necessary adjustments for continuous improvement.

Documentation:

Maintain accurate records of training activities, attendance, and employee progress, ensuring compliance with company policies and industry regulations.

Resource Management:

Assist in the procurement and management of training materials, resources, and external trainers when needed.

On boarding:

Assist with the onboarding process for new hires, ensuring they are properly introduced to company culture, policies, and job expectations.

Skills Development:

Identify skill gaps and work with employees to develop individualized training plans to enhance their capabilities and career growth.

Key Skills:

Communication:

Excellent verbal and written communication skills to effectively convey training content and provide feedback to employees.

Hospitality Expertise:

Strong understanding of the hospitality industry, including guest service standards and safety protocols.

Organizational Skills:

Ability to manage training schedules, resources, and documentation efficiently.

Instructional Design:

Proficiency in designing and delivering engaging and effective training materials and modules.

Adaptability:

Flexibility to adapt training methods and content to meet the evolving needs of the organization.

Attention to Detail:

Ensure accuracy in training records and compliance with industry regulations.

Teamwork:

Collaborate with the Training Manager, HR department, and department heads to align training programs with organizational goals.

Leadership:

Exhibit leadership qualities to motivate and inspire employees to excel in their roles

Interested candidates can apply at [email protected]

Contact Person

Sayed Fizza

OASIS

Email Id – [email protected]

Website – https://oasishrconsultant.com/