Job Brief

Role : Admissions Counsellor

Mode : Work from Office

Work Location: Delhi

Work Experience Required: 2-4 years

We are seeking an Admissions Counsellor (Female Candidates preferred) to guide prospective students about IIDE’s Digital Marketing courses. The ideal candidate should possess excellent communication and interpersonal skills, as well as leadership and management skills. Should be sales-oriented with a passion for education and helping students achieve their goals.

Responsibilities and Duties:
As an Admissions Counselor, the candidate will be responsible for counseling students over phone/through zoom/face-to-face for their course enquiries, managing and converting leads for versatile programs, and owning the complete sales closing life cycle for assigned leads

To conduct face-to-face interviews and coordinating the admission process for new students, attending to walk-ins, persuading and counseling potential learners on admission-related issues, and assisting students with the fee collection process

Maintain weekly/monthly reports and related matrices showing progress on student conversions and target achievement

Use the CRM and sales automation tools to derive Sales and Reports

Manage and convert leads for various programs, achieving weekly enrollment, revenue, and collection targets

Assist with fee collection, follow-up with leads, and attend to walk-ins, persuading and counseling potential learners on admission-related issues

Collaborate with departments and external vendors for a seamless admission process and maintain reports on student conversions and target achievement

Required Experience and Qualifications:
2-4 years of experience in tele calling and admission counseling in institutes

Proficient in revenue generation, able to strategize and optimize sales for the current product mix

Experience with sales targets

Exceptional communication, presentation, and interpersonal skills

Strong work ethic and ability to multitask in a fast-paced environment

Trustworthy and skilled in building rapport with learners

Expected deliverables/KPIs :
Minimum 60-80 connected calls a day.

2-3 hours of talk time per day on average.

Meet weekly and monthly admissions targets

Generate referral sales as per targets

Reactivate old/lost applications to ensure batch targets are met

Improve and maintain sales conversion rates

The candidate must be residing in Delhi

Employment Type

Full Time

Joining Date

Immediate

Location

Delhi

Min. Experience

2-4 years

Profile CTC

As per industry standards

Department

Admissions and Sales