Opening for Training Manager for Leadng BSFI Firm

Location will be goregaon

1) Job Purpose:
To support the National Training Manager in design and execution of learning journeys for ABFL Operation
Team. Assisting in training delivery of various skill, compliance, and knowledge initiative for the operation
team, including delivering Functional Induction for new joinees. Additionally, managing the calendar,
compliance module, cross sell / upsell performance data processing and follow-up with
employees/managers for post program activities. Coordinating with external partners for timely delivery
and L&D process adherence, and the Lead / Zonal / Regional / Area manager for feedback and analysis
discussions on employee performance.
2) Dimensions: Mention quantitative or qualitative parameters that are relevant for the job and provide a better
understanding of the scope and scale of the job.

• Key Parameters

o Creating content repositories and Functional Induction
for new joinees
o Skill Upgrade through experiential interventions
o compliance and regulatory training
o Coverage across on-roll, off-roll, and vendor & RPC staff
3) Job Context & Major Challenges: Write the specific aspects of the job that provide a challenge (internal and
external) to the jobholder in the context of the Business/Unit/Function/Department/Section ((Max 3975 Characters)
Organization Context: Aditya Birla Capital is one of India’s largest non-Bank financial conglomerates
comprising of businesses ranging from Life Insurance, Health Insurance, Asset Management, Broking, NBFC
and Housing Finance, among others.

3) Job Context & Major Challenges: Write the specific aspects of the job that provide a challenge (internal and
external) to the jobholder in the context of the Business/Unit/Function/Department/Section ((Max 3975 Characters)
Business Context: ABFL is a unique business within ABC which has both Assets (lending funds to customers)
and Liabilities (accepting funds from customers) types of businesses.
The ABFL Operations team consist of 450 team members and expected to expand beyond 600 on roll
employees and simultaneous increase in off roll as well vendor & RPC staff. The team is engaged in
managing operation for ABFL lending and wealth products. Even as ABFL is pivoting to a retail orientation,
focusing more on digital and scorecard-based lending and digital wealth offerings, the significant and
strong Operation team is crucial to ABFL’s portfolio and book growth. The inherently complex / specialized
and critical nature of operation team role and highly regulated by RBI requires strong process knowledge
and RBI compliances. As such, the L&D activity for this employee cohort is high frequent and highly
demanding, involved, and structurally complex, sometime delivered with the help of an external
consultant. Aggressive expansion expected specially in lending business, no. of branches going up from
250 to 350 and workforce almost doubling in the same period. This will require Operation function to gear
up for expansion and skill upgrade along with knowledge of dynamic regulatory landscape.