Roles and Responsibilities :
1. To Improve the overall patient satisfaction Specific Responsibilities
2. Meeting & Greeting to patient.
3. Crowd Management & Segregation (OPD)
4. Availability of Resources
5. Conversion & Upselling
6. Feedback Collection
7. Complaint Analysis
8. Supervision of Processes
9. Controlling LAMAs (From Emergency & IPD)
10. Handling & Resolution of patient queries
11. Handling & Resolution of Consultant Queries
12. Adherence of Policy & Procedure
13. Escorting patient to room for admission
14. Taking patient rounds (In Wards)
15. SPOC for patient feedback / Queries / Complaints
16. Attend Patient Calls
Desired Candidate Profile
Functional Skills –
1. Policies & Procedures Information on Services
2. Maintain Confidentiality Analysis of Feedback Coordination
Soft Skills –
1. Greetings & Grooming Communication & Body Language
2. Proactivity
3. Time Management
4. Personality Development
5. Leadership Skills
6. People Management
7. Decision Making
8. Relationship Management
9. Training Skills
10. Ownership & Accountability
Experience: 0-5 Years of Experience in Hospitality/Aviation/Healthcare
Formal Qualifications: Post Graduate / Graduate
Trained Graduate Teacher Jobs in Chhattisgarh at DAV Mukhyamantri Public Schools CG Zone – Apply NowDAV Public School Hudco Bhilai...
Apply For This Job44196759 PGT Computer Science Teacher for Grade XI-XII Qualification- ME Experience- 3-5 Years No. of Requirements- 01 02-07-2022...
Apply For This JobResponsibilities: Conducting lectures, tutorials, and laboratory sessions for undergraduate and/or graduate students. Developing and delivering course syllabi, lesson plans, and...
Apply For This JobQualifications Master’s degree Full Job Description Pride Hulkul, Lal Bagh Main Road, SGN Layout, Vinobha Nagar, Sudhama Nagar, Bengaluru, Karnataka,...
Apply For This JobWe are looking for a committed ScienceTeacher to complement our qualified workforce of educators. You will be responsible for preparing...
Apply For This JobQualifications CRM software Bachelor’s degree Master’s degree Full Job Description Designation: Manager – Admissions and Outreach Required candidates from Bangalore-...
Apply For This Job