Program Manager

Location : Bangalore

Must-Have

• Willing to work 6 days a week
• Experience in program management/ project management/stakeholder management

Qualification

• MBA preferable, Graduate with 2+ years of relevant experience can also be considered
• Competency: (Top 3)
• Ability to multitask and coordinate with multiple stakeholders
• Passion for learning and having outcomes
• Intermediate level knowledge in Excel and other productivity tools

Your primary job responsibility will include (and not limited to) :

• Ownership of Program Office activities covering all aspects of program delivery participants learning experience
• Coordinate with faculty to create best in class learning material – video, reading material, assignment
• Support faculty and senior managers to ensure that participant’s learning outcomes are met and a high level of satisfaction is maintained
• Be the first point contact for participants, troubleshoot queries, and manage discussions
• Assist program director and senior operations and academics managers in planning on-campus sessions, preparing schedules, evaluation, grading and coordinating with faculty (including senior professionals from the industry)
• Monitor participants- performance and various program trackers to ensure the program is running well in areas of responsibility and escalate cases as needed
• Collate learning material, solutions, and grades from faculty and upload to the LMS
• Review course videos to ensure quality
• Ensure infrastructure and technology readiness during on-campus sessions and live webinars during weekends and be available to ensure smooth operations and delivery
• Manage, identify and implement processes for smoother program management to ensure a consistent and trouble-free learning experience
• Coordinate with IT and Admin to ensure smooth execution at various locations
• Travel to other cities as needed to manage residencies

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