Job description

Roles and Responsibilities

    Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
    Greet and welcome guests
    Answer questions and address complaints
    Answer all incoming calls and redirect them or keep messages
    Receive letters, packages etc. and distribute them
    Prepare outgoing mail by drafting correspondence, securing parcels etc.
    Check, sort and forward emails
    Monitor office supplies and place orders when necessary
    Keep updated records and files
    Monitor office expenses and costs
    Take up other duties as assigned (travel arrangements, schedules etc.)
    Familiarity with office machines (e.g. fax, printer etc.)
    Knowledge of office management and basic bookkeeping
    Proficient in English (oral and written)
    Excellent knowledge of MS Office (especially Excel and Word)
    Strong communication and people skills
    Good organizational and multi-tasking abilities
    Problem-solving skills
    Customer service orientation