Roles and Responsibilities

1.JOB PURPOSE

(Summarize in one statement why the job exists; and how it contributes to the overall objective of the company)

End to End managing the functional school, from carrying out training need diagnostics, co-create learning design and content, ensuring effective delivery of learning and sustenance program

Role involves, incumbent to work closely with COE & HRP in terms of designing and delivery of learning interventions.

Research, formulation of Business cases & implementation of new tools/ technologies/ capabilities to enhance business and L&D processes

2.PRINCIPAL ACCOUNTABILITIES

(Accountabilities associated with the job)

Responsibilities:

Training Need Identification

1.Gaining deep understanding of business’s short & long-term objectives, challenges, product portfolio, customer’s profile and other nuances, to provide tailored learning interventions for capability development.

2.Ensuring and measuring the impact of training and its relevance to participants. Measuring the final business impact of training.

3.Scheduling & having conversations with stake holders from business, COE and HRP at frequent intervals to understand business nuances.

4.Carry out diagnostics to understand business challenges and its likely solution from L&D lens. Preparing & presenting diagnostic reports using tools like BEI, FGD, Surveys, Psychometric assessments, to arrive at holistic group and individual learning needs.

5.Conduct Market research on new technologies, tools and capabilities and bring new techniques and technologies to the business/ team

Content Design & Delivery

6.Create learning designs for multiple forms of learning interventions, ranging from classroom, VILT to self-paced learning.

7.Creating / Co-creating contextual learning contents, working closely with stakeholders.

8.Identifying the most effective method of delivering the learning interventions, exploring all possible options like, Classroom training, VILT, self-paced learning, blended learning factoring multiple data points.

9.Co-ordinate with business teams to ensure content is delivered as scheduled -Provide relevant periodic status updates to the head of each team aligned to the project to ensure consistency and update effectiveness of programs.

Training Operations, Reporting & Logistics

10.Handling weekly, monthly, quarterly training operations (classroom creation, query handling, training calendar creation, MIS reporting) and logistics

11.Maintaining monthly data for monthly reviews on all the ongoing and upcoming L&D interventions.

12.Auditing the learning interventions, by visiting the training venues/being part of VILT to ensure training effectiveness is maintained as required.

13.Maintaining and recording all documents, designs, content pertaining to learning interventions in a structured way over a designated cloud platform

14.Assist in data collation, back end research and logistic administration -Managing day to day execution of project deliverables

Hiring Criteria:

1. Hands on experience of 3-8 years in Learning and Development space.
2. Understanding onadult learning principle.
3. Proficiency in measuring Learning ROI.
4. Proficiency ininstructional Designandlearning Content Design
5. Proficiency to interact at senior level independently
6. Well versed with MS Word, Excel, Power Point
7. Having hands-on experience on creating digital content
8. Well versed with L&D Technology (LMS) and understanding of automation tools like PowerQuery, BI or Tableau

1. Educational Qualifications

Qualifications –

• MBA in HR from good institute
• Having hands-on experience on creating digital content would be preferred.
• Well versed with MS Word, Excel, Power Point
• PowerQuery or Power BI knowledge or Tableau

Work Experience –

• Hands on experience of 3-8 years in Learning and Development space.
• Understanding on adult learning principle.
• Proficiency in measuring Learning ROI.
• Proficiency in instructional Design and learning Content Design
• Proficiency to interact at senior level independently
• Exposure & experience in the Tech domain (experience working with Data Science or IT or similar teams or Platform Development Teams)