1. Heading Multiple Branches through remote Management. Responsible for Team Performance towards achieving Branch, Course and team Target

2. Managing Team with their inbound enquiries, counselling, sales follow-up, registration process, after sales process such as training/exam/result. Handling candidate grievances and queries.

3. Working on team conversion ratio, add-on course registrations and consistency level

4. Branch visit travel.

5. Monitoring and Motivating subordinate on their performance. Conducting Frequent Performance review for subordinates

6. Periodical Job based training to subordinates on Sales and Process Knowledge.

7. Responsible for Team’s payment collectables and candidate’s continuity with training programs.

8. Monitoring Team through CRM.

9. Process amalgamation through proper coordination with Reporting Managers, Subordinates, and Support functional departments such as Finance, Training & Development, Admin and HR Team

10. Brand building and maintaining quality with process and candidate satisfaction.

11. Timely reports.