Job Responsibilities:

• Working as the first point of contact for students.
• Plays a crucial role in guiding students by understanding the need / requirement of the students on the call and accordingly suggest the program that would be beneficial to the students
• Encourage students to take admission over the call.
• Providing telephonic counseling to the students.
• Follow up with the interested students.
• Communicate effectively and promptly vital information to prospective students via emails, phone calls, face-to-face sessions, Zoom counseling.
• Maintain communication with the prospects, keep them updated on their application status, and encourage them to complete the next stage in the admission process.
• Provide outstanding customer service to enroll students.
• Create and maintain prospect records in the SFDC and other databases.
• Utilize data in the SFDC and manage individual enrollment workflow throughout the funnel.
• Attend training sessions to receive updated information about academic programs, admission policies, and governmental regulations.
• Participate in corporate events as assigned by the Reporting Authority.

Requirements:

• Bachelor’s degree/MBA with at least a year of relevant experience. Strong sales or counseling background and people skills preferred, background in customer service, sales, marketing, and higher education are a plus.
• Excellent communication skills (verbal and written), organisational, and interpersonal skills.
• Self-starter, proactive, and have a problem-solving approach at work.
• Proficiency with MS Office (Word, Excel), CRM, and social media platforms.

Job Type: Full-time

Salary: ₹20,000.00 – ₹30,000.00 per month

Schedule:

• Morning shift

Ability to commute/relocate:

• Ahmedabad, Ahmedabad – 380054, Gujarat: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Admission Counsellor: 1 year (Preferred)

Speak with the employer
+91 7878889696