Looking for a Process Trainer for ITPL Bangalore Location who should be an immediate joiner. If interested and below job descriptions suits your profile, please share your updated CV on [email protected]

Major Responsibilities

• Partner with COE Leadership to define and maintain an organizational training strategy

• Develop and document curriculum as needed. Maintain existing curriculum to ensure training remains consistent, current and accurate.

• Deliver curriculum for technical and soft skill training as needed.

• Maintain thorough understanding of Order to Cash work processes, policies and procedures.

• Work with Program Managers to ensure desk level procedures are maintained current.

Background, skills, experience and qualifications

• University degree or studies underway preferable or 8+ years work experience in an operational environment.

• Advanced English skills, both written & verbal.

• Previous experience in curriculum development and training delivery preferable (2+ years)

• Proven strong presentation and communication skills, including ability to prepare clear and effective presentation slides and documents.

• Attention to detail and ability to interact effectively with all staff and management levels.

• Moderate to Advanced skills with Microsoft Office Outlook, Word, Excel and PowerPoint.

• Ability to present and translate complex data into simple concepts as well as being able to learn new concepts quickly.

• Proven strong organizational and communication skills.

• Ability to coach and train individuals and groups.

• Skilled at delivering multiple priorities and effectively meeting deadlines.

• Flexibility to adjust to different tasks and deadlines.

• Ability to work overtime as needed.

• Familiar with Xerox processes.

• Works with minimal supervision.

Primary Skillset Needs

• At Class Training Skills

• Attention to detail

• Excellent Communication skills

• Problem solving skills

• Strong MS Skills

• Process Oriented

• Prioritization and Time Management skills